-
Background Checks
Data Quest’s Background Screening Division provides cost-effective and legally compliant background checks for a variety of purposes. Every background report is handled as an in-depth investigation to produce the most comprehensive and accurate report possible. ...
Read More -
Pre- and Post-Hire Employment Screenings (For Business)
Hire An Asset, Not A Liability Data Quest’s Background Division provides employers with comprehensive pre- and post-hire employment screening information, revealing the true identity and qualifications of the individual seeking or retaining employment. Avoid Negligent...
Read More -
Integrity Audits
Data Quest’s investigators (also known as “spotters”) pose as anonymous customers and perform strategic cash transactions designed to detect instances of employee theft and dishonesty at the point of sale. Investigators are trained to carefully, yet discreetly,...
Read More -
Mystery Shopping
Mystery Shopping is an effective and proven service, used in any industry, to discreetly collect sensitive information pertaining to Customer Service. It helps companies succeed in today’s competitive marketplace by monitoring customers’ perceptions of service...
Read More -
Mystery Guest Property Audits
Whether preparing for a corporate audit or simply seeking a qualified, independent Customer Service evaluation, Data Quest’s Mystery Guest Property Audits will identify service weaknesses and confirm compliance to brand standards. Our intelligence gathering will let you know if...
Read More -
Undercover Investigators
Hired by the client company as a regular employee, Data Quest’s Undercover Investigator gathers intel typically unattainable through any other means. The “inside” investigator detects employee dishonesty and theft, substance abuse, harassment issues and other...
Read More -
Employee Tip Line Programs
Data Quest provides its clients’ employees with a confidential means of communication to share praise or concern about the company through an Employee Tip Line program. This service shows employees that their feedback, whether it be positive or negative, is valued by management...
Read More
"Licensed. Insured. Experienced. Proven."
Corporate Investigations to Protect Client Assets & Personnel
Undercover Investigators
Hired by the client company as a regular employee, Data Quest’s Undercover Investigator gathers intel typically unattainable through any other means. The “inside” investigator detects employee dishonesty and theft, substance abuse, harassment issues and other personnel matters detrimental to the company’s success and profitability.
Mystery Shopping
Mystery Shopping is an effective and proven service, used in any industry, to discreetly collect sensitive information pertaining to Customer Service. It helps companies succeed in today’s competitive marketplace by monitoring customers’ perceptions of service quality. Mystery Shopping also identifies the causes of poor customer service.
Background Checks
Data Quest’s Background Screening Division provides cost-effective and legally compliant background checks for a variety of purposes. Every background report is handled as an in-depth investigation to produce the most comprehensive and accurate report possible.