Corporate Investigations to Protect Client Assets & Personnel
Hired by the client company as a regular employee, Data Quest’s Undercover Investigator gathers intel typically unattainable through any other means. The “inside” investigator detects employee dishonesty and theft, substance abuse, harassment issues and other personnel matters detrimental to the company’s success and profitability.
Mystery Shopping is an effective and proven service, used in any industry, to discreetly collect sensitive information pertaining to Customer Service. It helps companies succeed in today’s competitive marketplace by monitoring customers’ perceptions of service quality. Mystery Shopping also identifies the causes of poor customer service.